At EOSYSTEMS Global, we aim to deliver your products safely, efficiently, and on time. Please review our Shipping Policy to understand how orders are processed and shipped.

By placing an order on our website, you agree to the terms outlined below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Once your order has been processed, you will receive a confirmation email with shipping details and tracking information (where available).

Shipping Locations

We offer shipping to:

  • Domestic locations

  • International destinations

Shipping availability may vary depending on your location and local regulations.

Shipping Methods and Carriers

Orders are shipped using reliable third-party courier and logistics providers. The shipping method and carrier are selected based on destination, package size, and delivery speed.

Delivery timeframes are estimates and may vary due to external factors beyond our control.

Estimated Delivery Time

Estimated delivery times may vary by location:

  • Domestic orders: 3–7 business days

  • International orders: 7–14 business days

Please note that delivery times are estimates and not guaranteed.

Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Package weight and size

  • Selected shipping method

Any applicable shipping fees will be clearly displayed before order confirmation.

International Shipping and Customs

For international orders:

  • Customers are responsible for customs duties, taxes, and import fees

  • Delivery delays may occur due to customs clearance procedures

  • Orders may be subject to local import restrictions

EOSYSTEMS Global is not responsible for delays or additional costs caused by customs authorities.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout. EOSYSTEMS Global is not responsible for:

  • Orders delayed or lost due to incorrect address information

  • Additional charges incurred for re-delivery

If you notice an error, contact us immediately after placing your order.

Lost or Delayed Shipments

If your order is delayed beyond the estimated delivery timeframe, please contact us and we will assist in tracking your shipment.

EOSYSTEMS Global is not responsible for packages marked as delivered by the courier but not received by the customer.

Damaged Packages

If your package arrives damaged, please notify us within 48 hours of delivery and provide supporting photos. We will review the issue and determine the appropriate resolution.

Order Changes and Cancellations

Orders cannot be modified or canceled once they have been processed or shipped. Please contact us as soon as possible if you need assistance after placing an order.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on this page.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us through our official contact page.